ORDER INFORMATION

Before you place an order.

Final delivery and return terms need to be confirmed for the actual product and destination before payment.

Production & delivery

Ask for the production time, shipping method, delivery estimate and shipping cost for your destination. Customs duties and import taxes, where applicable, should be clarified before ordering.

Changes, returns & product concerns

Ask the seller to confirm cancellation and return terms, including how they apply to made-to-measure products. If something arrives damaged or differs from the confirmed order, keep the packaging and share the order details and photographs with the seller.

The merchant’s final shipping and return policy will be added before sales launch.

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